Poly Edge E400

POLY EDGE E400 SERIES IP DESK PHONES

It’s time for a desk phone with more contacts that makes hybrid work easy. The Poly Edge E400 Series brings two displays and fourteen-line keys to your desktop. These phones offer more ways to connect, plus unbelievable audio, in a seriously sharp package. Built for hot-desking or the home office, these phones provide simple mobile phone pairing, plus bring together Poly’s famous noise reduction technology and a cutting-edge design for the perfect user experience. Polys most versatile phones to date, the Poly Edge E400 Series is packed with features you didn’t even know you needed, like text-to-speech and antimicrobial protection. No matter what size your business, this is the phone that upgrades your office with style, bringing your organization into the future

BENEFITS

• Stay informed with style with the surround light status indicator with RGB mixing.
• Hear every nuance with signature Poly HD voice and bass frequency enhancing speaker design.
• Designed with NFC technology for advanced integrations.
• Cut out distracting background noise at the source with Poly NoiseBlockAI and Poly Acoustic Fence technologies.
• Add your choice of devices with USB port for headsets, expansion module, or charging devices.

SPECIFICATIONS

LINES / FEATURE KEYS

• 14-line keys (arranged 8+6 on two displays) supporting up to 44-line key assignments for lines, contacts, and features supported with pagination
• 4 context-sensitive “soft” keys
• 4-way navigation key cluster with center “Select” key
• Home and back feature keys
• Pagination key for additional lines/contacts
• Volume + / – control keys
• Hold and Transfer keys
• Headset select key
• Speakerphone select key
• Mute key (illuminated when muted)
• Voicemail key
• One Poly Edge E Expansion module is supported for addition line keys – order separately

USER INTERFACE FEATURES

• Color 3.5” IPS LCD primary display (320×240 pixel resolution) and Color 2.4’’(240×320 pixel resolution) secondary LCD display for BLF and contacts
• Voicemail support1
• WebKit-based browser
• Two position desk stand (an optional wall mount kit can be ordered separately)
• Unicode UTF-8 character support
• One USB Type-C ports (2.0 compliant) for media, storage applications, headset, and expansion module connectivity
• Surround Lighting for the status indicator (RGB with color mixing)
• Integrated Bluetooth 5.0 ( Edge E450 model only)
• NFC Support
• Multilingual user interface including2 Arabic (UAE), Chinese (Traditional/ Simplified), Czech, Danish, Dutch, English (Canada/ US/UK), French (France/Canadian), German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish 

AUDIO FEATURES

• Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
• Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
• Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
• Poly NoiseBlockAI technology removes most background noise when using the speakerphone
• Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications
• Bass frequency enhancing design
• Frequency response—150 Hz-14 kHz for handset, optional headset and handsfree speakerphone modes
• Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1, iLBC, OPUS
• TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment

HEADSET AND HANDSET COMPATIBILITY

• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
• Compliant with ADA Section 508 Subpart B 1194.23 (all)
• Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids

CALL HANDLING FEATURES1

• Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys
• Shared call/bridged line appearance
• Busy Lamp Field (BLF)
• Flexible line appearance (1 or moreline keys can be assigned for each line extension)
• Distinctive incoming call treatment/ call waiting
• Call timer and call waiting
• Call transfer, hold, divert (forward), park, pickup
• Called, calling, connected party information
• Local 3-way audio conferencing
• 1-touch speed dial, redial
• Remote missed call notification
• Do not disturb function
• Reverse Number Lookup via LDAP
• Calling Party Identification (RFC8225 classifications—Trusted, Unknown, SPAM)
• Electronic hook switch capable
• Local configurable digit map/dial plan

OPEN APPLICATION PLATFORM

• WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
• Supports Polycom Apps SDK and API for third-party business and personal applications
• NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling or Bluetooth pairing1
• Corporate directory access using LDAP
• Visual Conference Management

NETWORK AND PROVISIONING

• SIP Protocol Support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports – Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment – Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
• Provisioning and call server redundancy supported1
• QoS Support–IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
• VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
• Network Address Translation (NAT) — support for static configuration and
• “Keep-Alive” SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4, IPv6, dual stack (IPv4/IPv6) mode
• TCP
• UDP
• DNS-SRV
• Wi-Fi network connectivity (EDGE E450)4 – 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20) – 5.15-5.825 GHz (802.11a, 802.11n, HT-20,802.11n HT-40)

SECURITY

• 1X Authentication and EAPOL Media encryption via SRTP
• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables
• Wi-Fi encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2)

POWER

• Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 4) 13 W (Max)
• External Universal AC/DC Adapter 5VDC @ 3A (2.5W) – power supply unit (PSU) sold separately4
• ENERGY STAR® rated

SAFETY

• UL 62368-1
• CAN/CSA C22.2 No. 62368-1-14
• EN 60950-1/62368-1
• IEC 60950-1 and IEC 62368-1
• AS/NZS 60950.1/62368.1

REGULATORY APPROVALS (POLY EDGE E400)³

• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55032 Class B
• CISPR32 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• UK – UKCA
• NZ Telepermit
• UAE TRA
• Eurasian Customs Union EAC
• Brazil ANATEL
• Australia RCM
• South Africa ICASA

OPERATING CONDITIONS

• Temperature: 0 to 40°C (+32 to 104° F)
• Relative humidity: 5% to 95%, noncondensing

STORAGE TEMPERATURE

• -40 to +70° C (-40 to +160° F)