Poly Edge E550

POLY EDGE E500 SERIES IP DESK PHONES

It’s time for a desk phone that makes hybrid work easy. The Poly Edge E500 Series with twelve-line keys offers more ways to connect, plus unbelievable audio, in a seriously sharp package. Built for hot-desking or the home office, these phones provide simple mobile phone pairing, plus bring together Poly’s famous noise reduction technology and a cutting-edge design for the perfect user experience. Our most versatile phones to date, the Poly Edge E500 Series is packed with features you didn’t even know you needed, like text-to-speech and antimicrobial protection. No matter what size your business, this is the phone that upgrades your office with style, bringing your organization into the future.

BENEFITS

• Stay informed with style with the surround light status indicator with RGB mixing.
• Improved accessibility with text to-speech feature, screen color adjustments for color blindness and bigger font settings.
• Add your choice of devices, with USB ports for expansion modules, headsets, or charging devices.
• Turn your Poly Edge E500 series phone into an attendant console by adding up to two Poly Edge E Expansion Modules.
• Easy to install in home offices or hard to cable locations with included Wi-Fi.

SPECIFICATIONS

LINES / FEATURE KEYS

• 12-line keys supporting up to 48-line key assignments for lines, contacts, and features supported with pagination
• 4 context-sensitive “soft” keys
• 4-way navigation key cluster with center “Select” key
• Home and back feature keys
• Pagination key for additional lines/contacts
• Volume + / – control keys
• Hold and Transfer keys
• Headset select key
• Speakerphone select key
• Mute key (illuminated when muted)
• Voicemail key
• Up to two Poly Edge E Expansion modules are supported for addition line keys – order separately

USER INTERFACE FEATURES

• Color 5” IPS LCD primary display (800×480 pixel resolution)
• Voicemail support1
• WebKit-based browser
• Two position desk stand (an optional wall mount kit can be ordered separately)
• Unicode UTF-8 character support
• Two USB Type-C ports (2.0 compliant) for media, storage applications, headset, expansion module and future video camera connectivity
• Surround Lighting for the status indicator (RGB with color mixing)
• Integrated Bluetooth 5.0 (Edge E550 model only)
• NFC Support
• Multilingual user interface including2 Arabic (UAE), Chinese (Traditional/Simplified), Czech, Danish, Dutch, English (Canada/ US/UK), French (France/Canadian), German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish

AUDIO FEATURES

• Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
• Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
• Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
• Poly NoiseBlockAI technology removes most background noise when using the speakerphone
• Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications
• Bass frequency enhancing design
• Frequency response—150 Hz-14 kHz for handset, optional headset and handsfree speakerphone modes
• Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (H400 Voice), G.722.1, iLBC, OPUS
• TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low delay audio packet transmission
• Adaptive jitter buffers

PACKET LOSS CONCEALMENT HEADSET AND HANDSET COMPATIBILITY

• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
• Compliant with ADA Section 508 Subpart B 1194.23 (all)
• Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
• Compatible with commercially available TTY adapter equipment
• USB headset support (USB Type-C)

OPEN APPLICATION PLATFORM

• WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
• Supports Polycom Apps SDK and API for third-party business and personal applications
• NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling or Bluetooth pairing1
• Corporate directory access using LDAP
• Visual Conference Management

NETWORK AND PROVISIONING

• SIP Protocol Support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports – Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment – Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
• Provisioning and call server redundancy supported1
• QoS Support–IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
• VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
• Network Address Translation (NAT) — support for static configuration and
• “Keep-Alive” SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4, IPv6, dual stack (IPv4/IPv6) mode
• TCP
• UDP
• DNS-SRV
• Wi-Fi network connectivity (EDGE E550)4 – 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20) – 5.15-5.825 GHz (802.11a, 802.11n, HT-20,802.11n HT-40)

SECURITY

• 1X Authentication and EAPOL Media encryption via SRTP
• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables
• Wi-Fi encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2)

POWER

• Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 4) 13 W (Max)
• External Universal AC/DC Adapter 48VDC @ 0.52 (12W) – power supply unit (PSU) sold separately4

SAFETY

• UL 62368-1
• CAN/CSA C22.2 No. 62368-1-14
• EN 60950-1/62368-1
• IEC 60950-1 and IEC 62368-1
• AS/NZS 60950.1/62368.1

REGULATORY APPROVALS (POLY EDGE E550)³

• Argentina ENACOM
• Australia RCM
• Brazil ANATEL
• Canada ICES
• China SRRC
• China RoHS 2.0
• EEA CE Mark
• Eurasian Customs Union EAC
• India WPC
• Indonesia SDPPI
• Israel MOC
• Japan MIC and VCCI
• Malaysia SIRIM
• Mexico IFETEL and NYCE
• NZ Telepermit
• Saudi Arabia CITC
• Singapore IMDA
• South Africa ICASA
• South Korea KC
• Taiwan NCC
• UAE TRA
• UK – UKCA
• USA FCC

RADIO (POLY EDGE E550)

• USA–FCC Part 15.247 & FCC Part 15.407
• Canada–RSS 247 Issue2
• EU–ETSI EN 300 328 & ETSI EN 301 893
• Japan–Article 2.1 Item 19-2 and 19-3
• Australia – AS/NZS 4268 EMC (POLY EDGE E550)
• FCC Part 15 Class B
• ICES-003 Class B
• EN 55032 Class B
• EN 55024
• EN 301 489-1 and EN 301 489-3 and EN 301 489-17
• CISPR32 Class B
• VCCI Class B

OPERATING CONDITIONS

• Temperature: 0 to 40°C (+32 to 104° F)
• Relative humidity: 5% to 95%, noncondensing

STORAGE TEMPERATURE

• -40 to +70° C (-40 to +160° F)