Poly EncorePro 320 USB-A

USB-A accessible call-centre headset

For the ideal call-centre headset, look no further than the Plantronics EncorePro 320 USB-A. It delivers crystal-clear sound quality, as well as providing all-day wearing comfort and great durability. Enjoy clear communications with your customers and colleagues alike, without feeling uncomfortable throughout the working day. With all of this in mind, rest assured that professionals will perform at their best during their shifts.

Excellent audio quality

Firstly, the EncorePro 320 USB-A comes with a flexible noise-cancelling microphone boom. It provides optimal positioning of the microphone, meaning that the other person on your call can hear you loud and clear. Noise-cancellation works to remove distracting background noise, which helps to maximise productivity. What´s more, to provide an even greater sound experience, this headset offers voice-optimised frequency for greater clarity during conversations. Not to mention, thanks to acoustic protection, being on-call throughout the working day will not damage your hearing.

Seamless call management

This USB-C headset comes with inline call controls. Therefore, easily adjust the volume or mute your calls where necessary. What´s more, the EncorePro 320 USB-A uses dynamic mute alert. This feature detects and informs you when you are talking when muted. Therefore, this headset helps to boost productivity.

Comfort all day long

This headset is lightweight and comes with soft, replaceable ear cushions. Therefore, enjoy optimal comfort from nine-to-five. If this wasn´t enough, its binaural design allows you to maintain complete focus during your calls and not get distracted by your surroundings.

Plantronics Manager Pro

To take your calling experience to the next level, the EncorePro 300 USB-A is supported by the Plantronics Manager Pro service. This service can be used to monitor usage, manage your headset inventory and maintain your devices. Insights from Plantronics Manager Pro can help to develop business processes, employee performance and compliance.

Features:

• Binaural call-centre headset
• USB-A connectivity
• Flexible noise-cancelling microphone boom: 4mm
• Soft ear cushions
• Voice-optimised frequency response
• Dynamic mute alert
• Inline controls: call control, volume up/down, mute
• Inline indicators: red mute on, green incall
• Inline tones
• Acoustic protection with G616 and TWA
• Plantronics Hub for Windows and MacOS
• Seamless IT management
• Supported by Plantronics Manager Pro
• Frequency response: 200Hz – 6.8kHz